Effective Date: July 2nd, 2017
1. What information is collected and how is it used?
Services-Related User Information: To utilize and facilitate the provision of Services, pganalyze collects from a user’s database(s) OS performance data, database schema and information about queries that have been run. The username and password information from your database is not stored on our servers. pganalyze may also use such data in aggregate form, that is, as a statistical measure to improve our Services, and not in a manner that would identify you personally.
Cookies: pganalyze utilizes cookie technology to gather information on Internet use in order to serve you more effectively. Usage of cookies is in no way linked to personally identifiable information. You can set your browser to remove or reject cookies; however some Site features or Services may not work properly without cookies.
2. Is Information Collected by or Disclosed to Third Parties?
Account Registration: Users have the option to sign up for the Services through either their Google or GitHub accounts. Users should click on the hyperlinks to review the applicable privacy policies for more detail about information collected from these sites.
Third Party Web Services: Users have the option to download its software onto a user’s own database, or to install on third party web servers maintained by Amazon Web Services and Heroku. Users should click on the hyperlinks of those third party services for more information about their data collection and privacy policies.
Analytics. pganalyze utilizes the following third party analytics services to help improve our Services:
Ad Conversion & Retargeting.
Other Potential Third Party Disclosures: Information may also be disclosed to third parties (1) as required by law, such as to comply with a subpoena, or similar legal process; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or (3) if pganalyze is involved in a merger, acquisition, or sale of all or a portion of its assets.
3. How Does pganalyze Comply with the Children’s Online Privacy Protection Act?
We do not knowingly collect information from children under the age of 13 without parental consent. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a commercially reasonable time.
4. How long does pganalyze retain information collected?
We will retain account data for a commercially reasonable time and as we deem necessary to provide our Services to our users. If you would like us to delete your registered account information, please contact us at email@example.com and we will respond in a reasonable time.
5. What is pganalyze’s Security Policy?
We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration. However, although we endeavor to provide reasonable security for information we process and maintain, no security system can ever be 100% secure.
pganalyze utilizes only PCI-DSS compliant third party payment processors to ensure the security of your personal information. Users should review the Stripe Security Policy for more information on their security practices.
6. How Does the Site Respond to “Do Not Track” Signals?
“Do Not Track” is a feature enabled on some browsers that sends a signal to request that a website disable its tracking or cross-Site user tracking. At present, the Site does not respond to or alter its practices when a Do Not Track signal is received.
8. Contact Us
If you have any questions regarding privacy while using the Site or have questions about our practices, please contact us via email at firstname.lastname@example.org.
- July 2 2017: Revised Version
- October 2 2016: Updated for Duboce Labs, Inc.
- March 10 2013: First version